Privacy Policy

1. Introduction

West Fraser Developments Ltd. ("West Fraser," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia and applicable Canadian privacy legislation.

2. Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, and mailing address when you submit a contact form, register for a project, or inquire about a rental or leasing opportunity.
• Purchase and tenancy information — information related to your purchase agreement, rental application, or tenancy, including financial and identification documents provided as part of those processes.
• Website usage data — browser type, IP address, pages visited, and time spent on our site, collected automatically through cookies and analytics tools.
• Communications — records of your correspondence with us, including emails, phone calls, and form submissions.

3. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide customer service;
• Process rental applications and manage tenancy agreements;
• Send project updates, presale information, and marketing communications (where you have consented);
• Comply with legal and regulatory obligations;
• Improve our website and services through analytics.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business (such as property management software providers, legal advisors, and marketing partners), subject to confidentiality agreements. We may also disclose information where required by law or regulatory authority.

5. Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. You may disable cookies through your browser settings; however, some features of our website may not function properly as a result.

6. Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer needed, it is securely destroyed or anonymized.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. To make such a request, please contact us at the address below. We will respond within 30 days.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet is completely secure and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Contact Us

For questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact: